Customer Service

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New Rates/Rate Study

We're updating our rates. View some of the documents below.

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Community Benefit Program

Next meeting: Monday, June 12 at 10 a.m.at FPUD. All meetings are open to the public. Regular meetings are the second Monday of each month.

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Free resources to help with utility bill payments, food and other needs

There are funds out there that can provide money and help to aid people in various lines of work impacted by COVID-19 or other emergencies. The San Diego County United Way's fund is intended to help with utility bill payments. And the 211 website has a number of resources to help with critical bill payments, food assistance and other needs.

Bill Pay Information

Set up your account profile today, and enjoy the quickest and easiest way to pay your bill.....

Wastewater Programs

FAQs

Yes. Water provided by FPUD meets or exeeds strict state and federal requirements for safe drinking water. The District publishes a Consumer Confidence Report annually, which is available online.

Understanding your Bill

A quick guide to making sense of your Fallbrook Public Utility District bill.

Wastewater Rates & Fees

Wastewater service charges are established upon each property within the District that is connected to a sewer line of the District whether said premises are occupied or unoccupied. For information, please view the rate document:

Service Discontinuation Policy

Non-Residential Meters

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Agriculture Programs

FPUD offers two programs for commercial agricultural properties. Requirements include a completed application, a backflow device installed at the meter and other program specific conditions.