Customer Service

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Our Rate Study, 2022

We're updating our rates. View some of the documents below.

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Everything you need to know about the Community Benefit Program

Public workshop at 6 p.m. at FPUD. All meetings are open to the public. Regular meetings are typically the second Monday of each month at 10 a.m.

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Free resources to help with utility bill payments, food and other needs

There are funds out there that can provide money and help to aid people in various lines of work impacted by COVID-19 or other emergencies. The San…

Bill Pay Information

Set up your account profile today, and enjoy the quickest and easiest way to pay your bill.....

Wastewater Programs

FAQs

Yes. California Assembly Bill 733, signed into law by Governor Pete Wilson in 1995, authorized the California Department of Health Services to require…

Understanding your Bill

A quick guide to making sense of your Fallbrook Public Utility District bill.

Wastewater Rates & Fees

Wastewater service charges are established upon each property within the District that is connected to a sewer line of the District whether said…

Monthly data of residential and multi-family delinquent turn-offs for 2024, ranging from 26 to 62.

Service Discontinuation Policy

Non-Residential Meters

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Agricultural Water Rates

FPUD offers two programs for commercial agricultural properties. Requirements include a completed application, a backflow device installed at the meter and other program specific conditions.

Customer Service Survey

Tell us what you think. We are committed to giving our customers high-quality customer service. Please take a few minutes to share your opinion of how…